What's New

Discover our latest events and research developments

Upcoming

Design sans titre (22)-1-1

April 30, 2025

BankTech Day

Recent highlights

The Next Wealth Frontier: Engaging a New Generation of Investors

May 16, 2025

The Next Wealth Frontier: Engaging a New Generation of Investors

A Guide to Modern Investment Strategies for Financial Institutions

May 14, 2025

A Guide to Modern Investment Strategies for Financial Institutions

How insurance is preparing for a reimagined distribution model

May 13, 2025

How insurance is preparing for a reimagined distribution model

Articles & brochures

White papers

Design sprint

Press releases

Case studies

Design sprint

December 23, 2024

How innovation facilitates client retention

banks clients innovation client retention financial institutions consumers

December 23, 2024

How innovation facilitates client retention

banks clients innovation client retention financial institutions consumers

A few seconds are enough for a prospective client (and a new client) to get an idea about your brand and the digital solution that you offer. They com […]

December 23, 2024

How do you make investment a successful client experience?

investing investment client experience communication strong digital brand client service

December 23, 2024

How do you make investment a successful client experience?

investing investment client experience communication strong digital brand client service

A successful client experience is in reality a chain with several links. Each element helps build a financial institution’s reputation. The values con […]

December 23, 2024

Why is it essential to train client relationship managers on new digital tools?

December 23, 2024

Why is it essential to train client relationship managers on new digital tools?

Everyone has a very specific idea of what a quality client journey is. Everyday we appreciate increasingly developed ‘customer experiences’ (mobile ap […]

1
2