When new technologies revolutionize insurance

Robotization  and artificial intelligence are  revolutionising  the insurance industry. Two experts from Natixis Assurances, Karim  Zemouli , director of the innovation and customer experience department in non-life insurance, and Philippe Pinault, director of strategy and business model transformation in life and health insurance, present their solutions.    

A central tool for adapting the underwriting process to new requirements 

L é a , for " L'Epargne  Active", is a  robo -advisor. Since the summer of 2018, this digital tool has been supporting  relationship managers  in the  Banques   Populaires  and  Caisses   d'Epargne  networks  through  the advisory  customer  journey  for financial savings products. We are working with fintech Gambit to adapt and digitize the discover y phase   for  the needs and  financial  situation of the  client ,  his  personal projects and risk appetite, prior to the  underwriting  phase, while complying with regulatory requirements in terms of advisory duties," explains Philippe Pinault. This tool, which is shared with Natixis' asset management business, is already in production to offer an asset allocation that will be defined by an algorithm based on all this information. All this is  the result of a major specification work with the supplier, drawing on Natixis' financial management skills and asset management product ranges.  »  

Read the full article on Natixis.